Account, reviews & points
Writing reviews (and why only buyers can)
Reviews on pinpinmo are verified-buyer only: you must be signed in and have actually purchased the product. That's why every review badge you see means a real order.
How publishing works:
- A star rating alone (3★ or higher) posts instantly.
- Reviews with text (minimum 10 characters) or photos go through moderation before appearing — usually quickly.
Honest reviews earn loyalty points once approved: 50 points for a review with photos, 20 for a text review. See how points work for redeeming them.
- Tracking your order
- Buying from several stores at once
- Changing or cancelling an order
- How shipping costs are calculated
- Delivery times by region
- Where we deliver
- What the return policy covers
- How to request a return or refund
- How digital downloads are delivered
- Can’t find or open your download?
- Payment methods we accept
- How checkout keeps your card safe
- Receipts and order confirmations
- Your pinpinmo account
- Loyalty points: earning and redeeming