How to request a return or refund

The fastest path is self-service:

• Open your orders page and find the order.
• Choose the return/report-issue option and describe what's wrong.
• Attach photos of the damage or mis-print — this is what lets us approve replacements quickly.

Prefer email? Write to [email protected] with your PPM order number and photos.

Once approved, you pick replacement or refund. Refunds go back to your original payment method; replacements go straight into production and you'll get fresh tracking when they ship.