My orders
Buying from several stores at once
The pinpinmo cart can hold items from any number of stores, and checkout is still one single payment. Behind the scenes, each store's items become that store's own order:
- Each store's parcel ships separately, with its own tracking link.
- Shipping is quoted per store and added together at checkout — you see the exact split before paying.
- Digital items from any store arrive instantly by email, regardless of what else is in the cart.
So if you order a print from one store and a tee from another, expect two parcels that may arrive on different days — that's by design, not a lost package. Both orders appear individually on your orders page.
- Tracking your order
- Changing or cancelling an order
- How shipping costs are calculated
- Delivery times by region
- Where we deliver
- What the return policy covers
- How to request a return or refund
- How digital downloads are delivered
- Can’t find or open your download?
- Payment methods we accept
- How checkout keeps your card safe
- Receipts and order confirmations
- Your pinpinmo account
- Writing reviews (and why only buyers can)
- Loyalty points: earning and redeeming