My orders
Changing or cancelling an order
Because every item is made to order, orders move into production quickly and there's no self-service cancel or edit button.
If you need to change the shipping address, fix a typo, or cancel altogether:
- Email [email protected] as soon as possible.
- Include your PPM order number (from your receipt email) and exactly what needs to change.
We'll try to catch the order before printing starts. Once an item is in production it can't be changed or cancelled — but if anything arrives damaged or wrong, the return policy has you covered.
- Tracking your order
- Buying from several stores at once
- How shipping costs are calculated
- Delivery times by region
- Where we deliver
- What the return policy covers
- How to request a return or refund
- How digital downloads are delivered
- Can’t find or open your download?
- Payment methods we accept
- How checkout keeps your card safe
- Receipts and order confirmations
- Your pinpinmo account
- Writing reviews (and why only buyers can)
- Loyalty points: earning and redeeming