Shipping & delivery
Delivery times by region
Every physical item is printed on demand, so delivery time is production + shipping:
- Production: 2–5 business days for all items.
- United States: 5–10 business days shipping.
- Canada, UK, EU: 7–14 business days.
- Rest of the world: 10–20 business days.
You'll get a tracking link by email the moment your parcel ships, and the live status is always on your orders page. If a parcel is well outside these windows or tracking says it's lost, contact [email protected] — lost-in-transit items qualify for a free replacement or refund.
- Tracking your order
- Buying from several stores at once
- Changing or cancelling an order
- How shipping costs are calculated
- Where we deliver
- What the return policy covers
- How to request a return or refund
- How digital downloads are delivered
- Can’t find or open your download?
- Payment methods we accept
- How checkout keeps your card safe
- Receipts and order confirmations
- Your pinpinmo account
- Writing reviews (and why only buyers can)
- Loyalty points: earning and redeeming