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Returns & refunds

What the return policy covers

Within 14 days of delivery, you're fully covered if an item:

  • arrived damaged,
  • has a manufacturing defect,
  • was mis-printed (wrong image, wrong placement, wrong product), or
  • never arrived (lost in transit).

In any of those cases you choose a free replacement or a full refund — no return shipping, no restocking fee.

Because every item is printed just for you, there are no change-of-mind returns and no exchanges. Need a different size, colour or design? Place a new order. Digital purchases are final, except for technical problems with the file within 14 days, which we re-send or refund. The full text lives at returns.

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