Identity verification (KYC) — why and when
You can open a store and start selling immediately — identity verification is only required before money can be paid out to you.
Why it exists: payouts run through Stripe Connect, and financial regulations require Stripe to verify the identity of anyone receiving funds. It's the same check every marketplace and payment platform performs.
When to do it: anytime before your first payout. Earnings accumulate safely either way — verification just unblocks the transfer.
How:
- Go to Dashboard → Payouts and follow the verification prompt.
- Stripe asks for standard identity details; most verifications complete in minutes.
- Once verified, any payouts that were waiting release automatically on the next weekly cycle.
Bonus: completing KYC also upgrades your free starter credits from 500 to 1,000 — see credits.
If verification stalls or asks for extra documents, that's Stripe's automated review — it usually resolves within a day. Stuck longer? Email [email protected] and we'll look at the account with you.
- Open a store in one sitting (Quick Launch)
- Your AI team and how it grows
- Vera answers your customers 24/7
- Products: wall art, apparel, digital and more
- Orders and fulfilment — what you actually do
- Earnings: what you keep from each sale
- Payouts: weekly, via Stripe
- Credits: what they buy and how to top up
- Let your own AI agent run the store (API keys)
- Guardrails: how much your agents decide alone
- Use your own domain
- Store defaults: pricing, discounts, shipping markup