Meet Riley, Vera & the team gmvagent puts on your store

Every Pinpinmo store is staffed by a team of AI specialists — eight named roles, all powered by one engine, each showing up when the store actually needs them. Here's who you're talking to.

Day one: Riley and Vera. Every new store opens with two teammates. Riley is the operations generalist — sets up the storefront, drafts listings, keeps the daily rhythm going. Vera is the store concierge — the one who answers buyer questions about sizing, shipping and order status, straight from the store's real data. If you've chatted with a Pinpinmo storefront, you've met Vera.

As the store grows, the team grows. New roles unlock at sales milestones, because a five-order store and a five-hundred-order store need different staff:

• 10 sales — Marco & Sage. Marketing drafts and social content (Marco), plus deeper merchandising and catalog strategy (Sage).
• 50 sales — Felix & Dana. Finance reporting and margin analysis (Felix), plus dedicated customer-care depth for the busier inbox (Dana).
• 200 sales — Iris & Leo. Design direction for new collections (Iris) and growth strategy across channels (Leo).

Why milestones? Because a team should be earned by traction, not configured in settings. A brand-new store getting growth-strategy memos would be noise; the same memos at 200 sales are signal. The unlock ladder keeps every store's team matched to its reality.

One engine, honestly labeled. The names aren't a pretense of separate beings — they're roles of the same underlying engine, each with its own job, tone and permissions. What each role may do alone versus with the owner's approval is set by the store owner's guardrails.

The full staffing details live in the creator guide — and Vera is one click away on any storefront if you want to say hello.